![]() E.g., if you log in to your (non-BU) school or workplace tenant using Edge, you cannot use that same browser session to log in to BU’s tenant. If you are using Microsoft 365 in more than one tenant, you must take special care to keep the logins completely separate.If you're off campus and having trouble (e.g., if the bar at the top of the page doesn't display correctly), it's worth trying the VPN to see if that resolves your issue.ĭo you use an account in another Microsoft 365 tenant, e.g., at another school or workplace? However, we have seen a few cases where a individual's router firmware was not up to date and connecting through the VPN resolved the issue. You should not need to use Boston University's Virtual Private Network (VPN) in conjunction with Microsoft 365 when connecting from outside the campus network.If you are a SharePoint site administrator, you may also find that Edge works best on some administrative menus. As a general rule, it's always a good idea to try a different browser and even a different computer if you're having trouble. If this is your first time logging in to Microsoft 365, you may want to use Firefox or Safari rather than Chrome or Edge, as occasionally we have seen problems with account initialization when using Chrome or Edge for the very first login. While you should be able to use any browser for most common functions in Microsoft 365, there are some exceptions. ![]() For your first login, use a regular computer for your first login rather than a portable device or phone (e.g., don't use an iOS device for your first login).In subsequent logins, you can use any browser and start just by entering that URL you will be prompted to authenticate as above, then taken directly to the site you specified. If you were given a URL for a specific SharePoint site, you can now enter that to go directly to that site.If you don't see the OneDrive tile, click on All Apps. Click on the App Launcher - the square formed by nine dots to look like a waffle, in the upper left corner, just to the left of the words "Boston University" - and, from the dropdown menu that appears, click on the OneDrive tile.To ensure that your account profile and BU OneDrive are successfully initialized, either: In this second login box, you should again provide your full BU login name in the form (don't omit the and this time also enter your BU Kerberos password - the password you normally use to read your e-mail.You will not have an opportunity to enter a password here, but instead will be redirected immediately to a local, BU ADFS login box. Then press Return or Tab or click on Sign in. Use the full form of your login name each time you enter it - don't omit the part. At the prompt shown above, enter as your organizational account (sometimes called your Work or School account), replacing login with your BU login name.You should see a login prompt similar to the one pictured below.In subsequent logins, after you've successfully initialized your account profile and BU OneDrive, you can use any device and browser, and you can start directly at the URL for any SharePoint site to which you have been given access. Also, we recommend that you use a regular computer for your first login rather than a portable device or phone (e.g., don't use an iOS device for your first login). If this is your first time logging in to Microsoft 365/SharePoint Online at BU and you have trouble with one browser, try using different browsers and/or using a Private or Incognito window.From here, you can choose the application(s) you would like to open in your browser, as well as download the apps to your computer directly.If you have been licensed for Microsoft 365/SharePoint Online at Boston University, carefully follow the steps below to log in. When prompted, choose whether or not to stay signed in, selecting Yes or No.Enter your password and click or tap Sign in. ![]() If you have previously logged into your Marquette email appears. If this is the first time you are logging into from your device:Įnter your email address - and not your username. Please note that other Microsoft Outlook sign in pages on the web may not recognize your account and could show you an error that your account does not exist. Note that if you are off campus, you may be prompted to use Duo Multi-Factor Authentication to verify your identity upon login. ![]() Microsoft 365 - formerly Office 365 - is your portal to email, calendar, productivity apps, file storage, and collaboration tools.
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